Privacy Policy
We take your privacy seriously. This policy explains how we collect, use, and protect your personal information.
1. Information We Collect
We collect information you provide directly:
- Account information (email address, username, date of birth)
- Profile information (avatar, bio, gaming preferences)
- Connected gaming platform data (friends lists, online status, games owned)
- Communications and feedback you send us
2. How We Use Your Information
We use your information to:
- Provide and improve our services
- Connect you with gaming friends across platforms
- Send notifications about friend activity and game invites
- Ensure safety and prevent abuse
- Comply with legal obligations
3. Information Sharing
We do not sell your personal information. We share data only:
- With your consent
- With service providers who assist our operations
- When required by law or to protect rights and safety
4. Children's Privacy (COPPA & UK AADC)
ReadyPlayerOn is designed for users aged 13 and older. We do not knowingly collect information from children under 13. Users aged 13-17 have additional safety protections enabled by default, including:
- Restricted contact from adult strangers
- Enhanced content filtering
- Limited data collection
5. Your Rights (UK GDPR)
Under UK data protection law, you have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your account and data
- Export your data in a portable format
- Withdraw consent at any time
- Lodge a complaint with the ICO
6. Data Retention
We retain your data for as long as your account is active. Upon account deletion, we remove your personal data within 30 days, except where retention is required by law.
7. Data Security
We implement appropriate security measures to protect your information, including:
- Encryption of data in transit and at rest
- Secure server infrastructure
- Regular security audits
- Access controls and authentication
8. International Transfers
Your data may be processed in countries outside the UK. We ensure appropriate safeguards are in place for any international transfers.
9. Contact Us
For privacy-related enquiries or to exercise your rights:
Email: gair@readyplayeron.com
You may also contact the Information Commissioner's Office (ICO) if you have concerns about how we handle your data.
10. Changes to This Policy
We may update this policy periodically. We will notify you of significant changes through the app or by email. Continued use of the app after changes constitutes acceptance of the updated policy.